Privacy Policy

High Level Tuition is committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and the UK Information Commissioner's Office (ICO) guidelines.

1. Who We Are

High Level Tuition is a trading style of One Up Digital Ltd, a registered company in the UK. Our contact details are as follows:

Company Name: High Level Tuition

Address: 9 Norville Terrace, Leeds LS6 1BS

Email: [email protected]

We are registered with the ICO as a data controller under registration number ZB365542.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Names

Contact information (email address, phone number)

Payment details

Information provided through online forms or communications

3. How We Collect Your Data

We collect data through various means, including:

Direct interactions (e.g., filling out forms on our website)

Automated technologies (e.g., cookies when you visit our website)

4. How We Use Your Data

We may use your personal data for the following purposes:

To provide and manage our tuition services

To communicate with you regarding your inquiries and bookings

To process payments

To improve our services based on feedback

Our legal basis for processing your data includes consent, contract necessity, and legitimate interests.

5. Disclosure of Your Data

We do not sell or trade your personal data. However, we may share your information with trusted third parties who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal requirements.

7. Your Rights Under GDPR

You have several rights under GDPR regarding your personal data:

The right to access your personal data

The right to request correction of inaccurate data

The right to request deletion of your personal data

The right to restrict processing of your personal data

The right to data portability

The right to object to processing

To exercise these rights, please contact us at the email address provided above.

8. Security of Your Data

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain informationWe use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Cookies and purposes

Cookie

– Universal Analytics (Google)

Purpose

– These cookies collect information about how visitors use our website. We use the information to compile reports and to make improvements. The cookies collect information in an anonymous form, including where visitors have come to the website from and the pages they visited. To opt-out:

https://tools.google.com/dlpage/gaoptoutCookie

– Adwords Retargeting (Google)

Purpose

-These cookies are used to adjust the targeting of our paid search and display advertising to show ads to users who have previously been to our sites and/or engaged with our page such as completing a form. They contain no personal information.

Cookie

– Adwords Conversion Tracking

Purpose

– These cookies measure when a user has completed an action on site such as completing a form. They contain no personal information.

Cookie

– Facebook Pixel

Purpose

– These cookies measure ad conversions, optimise and build audiences for advertising campaigns served on Facebook. To opt-out:

https://www.facebook.com/policies/cookies/

.

Cookie

– Twitter Pixel

Purpose

– These cookies measure ad conversions and optimise advertising campaigns served on Twitter. To opt-out:

https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-adsCookie

– LinkedIn Pixel

Purpose

– These cookies measure ad conversions, optimise and build audiences for advertising campaigns served on LinkedIn. To opt-out:

https://www.linkedin.com/legal/cookie-policy

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

This Privacy Policy applies only to information collected through our website and not to information collected offline.